The Gulf Builds. Europe Has to Distribute.
Yesterday I sat in on a session run by STL Partners and Intel — How generative, agentic and sovereign AI are reshaping telco growth in MENA. I’m not going to […]
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We believe AI is disrupting everything we thought we knew about networks, customer experience and business communications.
AI is not just another technology wave—it’s the industrialization of thinking. A once-in-a-century shift. Cloud communications, CX, and programmable networks are being redefined by AI. Workflows are becoming agentic. Engagement is becoming intelligent. Infrastructure needs to adapt to machines as much as humans.
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Watching the Waves: What Three Amsterdam Events Revealed About the Future of Communications
As a scuba diver, I’ve always enjoyed watching waves. From the shore they look chaotic. From the water they feel powerful. But spend enough time around them and you start […]
AI Is Changing Everything. What’s Your Play?
Over the past several months, I have been having a lot of conversations. Dozens of large organisations — telcos, cloud communications companies, contact centre platforms, network technology vendors — and […]
Twelve Years. One Pendulum. And Why the Next Cloud Is Finally Here.
LinkedIn reminded me this week that it’s been twelve years since I started at The Next Cloud. Those anniversary notifications usually get a scroll-past. This one stopped me. Because that […]
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